Contact support
Email support@subze.pro. Developer: Artem Beletskiy. Include Spent, app and iOS versions, steps to reproduce the issue and the expected result. You may attach a screenshot with unnecessary personal information removed. Replies are by email; we do not promise a fixed round-the-clock response time.
Never send Apple passwords, verification codes or payment card details. Do not uninstall the app to fix a sync issue before preserving available data.
Objects, projects and refunds
Create an object in Objects: a home, car or another purpose. Choose its base currency; a budget is optional. Add one level of projects, such as a kitchen renovation. A standalone project counts as an own object.
An expense needs an amount and an object/project; other fields have defaults. Record a refund separately to reduce the total while preserving the original purchase.
Totals, currencies and budgets
An object total includes direct and project expenses once, minus refunds. Breakdowns show categories, payers and time. A budget shows the remaining amount or overrun.
For foreign-currency expenses, enter a fixed exchange rate to the object currency and check the conversion before saving. Rates do not update automatically. Different object base currencies are never combined.
Troubleshooting synchronization
Local saving, waiting for sync and an error are different states. Check internet access, the correct iCloud account, whether iCloud is available to the app, and cloud storage capacity. Allow changes to process and reopen the app. Participants also need iCloud.
Do not switch accounts or reinstall as a first fix: unsynced local records may be lost. If the issue continues, send the error text, system and app versions, time and steps to support.
Pro: purchase, restore and cancel
One own object with its projects is free. Invited objects do not use the limit. Pro adds own objects and PDF reports with receipts. Monthly and annual plans unlock the same features.
Open Settings → Spent Pro to purchase. Choose Restore purchases with the same Apple Account used for payment, with internet access. Check Apple’s purchase confirmation.
To cancel or change plans, open iPhone Settings → Apple Account → Subscriptions → Spent. Uninstalling does not cancel payment. After Pro ends, choose one own object to edit; history, receipts and CSV stay available and other own objects become read-only. Apple handles payment-refund requests at reportaproblem.apple.com. An expense refund inside an object is a separate feature.
Receipts and exports
Attach up to six selected photos to an expense. Copies are optimized; originals remain in Photos. Remove attachments when editing the expense.
Export CSV from the object menu; Pro adds PDF with receipts. CSV contains attachment counts, not the images. Reports are not importable backups. You choose where to save or send them. Check exports before sharing: they can contain amounts, names and notes.
Archive, delete and protect
Archiving keeps completed history and can be reversed. Deleting an object removes its projects, entries and attachments after confirmation and affects synced shared copies. There is no trash or guaranteed recovery.
Enable app protection in Settings. Face ID or the device passcode protects entry on this iPhone, not exported reports. See deletion and iCloud details. Personal use has no separate Spent account.